Introduction
We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our online billing services. By accessing or using our services, you agree to the terms of this policy.
Information We Collect
- Personal Information
We may collect personal information that you provide to us directly, such as your name, email address, billing address, phone number, and payment information when you create an account or make a payment. - Usage Data
We automatically collect information about your interactions with our services, including your IP address, browser type, pages visited, and the time and date of your visit. - Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We may use your information for various purposes, including:
- To process payments and manage your account.
- To provide customer support and respond to inquiries.
- To send you updates, promotional materials, and other information related to our services.
- To improve our services and enhance user experience.
- To comply with legal obligations and protect our rights.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our services, provide support, or analyze how our services are used. These third parties will only have access to your information to perform these tasks on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We take the security of your information seriously and implement various measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access and obtain a copy of your personal information.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal information under certain conditions.
To exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any modifications indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Electricity Customer Services
Email: electricitycostomerservices@gmail.com
Phone:+18888638425
Thank you for choosing us as your online billing service provider!